Shipping
Contactlensbucket.com verifies every pair of lenses to ensure they are authentic and meet the product description.
Additionally, Contactlensbucket.com provides a flat shipping rate based on your location.
Local Delivery
1-3
Working Days
West Malaysia
2-4
Working Days
East Malaysia
International Delivery
3-5
Working Days
International Priority Shipping
5-7
Working Days
International Economy Shipping
Shipping & Return
After clicking the “confirm” button, the order cannot be edited or cancelled. If you require adjustments to details like the address, please reach out to us promptly. Although we are not obliged to alter your order, we will make every effort to assist you on an individual basis and endeavour to accommodate your request.
Customs Fees
Kindly be aware that Contactlensbucket.com does not assume responsibility for any customs fees.
Delivery of products
Orders must be placed and received exclusively through the Site. It is the buyer’s responsibility to ensure that they can receive the Products in full.
To ensure the successful delivery of Products, it is crucial to provide the correct customer address, postcode/zip code, up-to-date telephone number, and email address.
During the checkout process, it is essential to fill in all requested information accurately and precisely. We cannot be held responsible for missed deliveries caused by incorrect delivery addresses or phone numbers.
If you need an urgent or immediate change of address, please inform us via the contact form. We will do our best to assist you.
Requests for replacements or returns will be reviewed in cases where the Product is missing or damaged. However, we are not responsible for incorrectly provided customer names, addresses, and other details.
Claims for misprinted, damaged, or defective items must be submitted within 14 days of receiving the product. For packages lost in transit, all claims must be submitted no later than 14 days after the ESTIMATED DELIVERY DATE. Claims determined to be our error will be covered at our expense.